How Netsons used Imunify360 to increase productivity
Netsons knows first-hand how inefficient server security can wreak havoc across an entire business. The Italian hosting provider delivers IT solutions, dedicated servers, and hosting and cloud services seamlessly. With over 180,000 customers all over the world, Netsons focuses on high-quality security services and customer satisfaction.
The problems Netsons had before Imunify360
Hacked and out of date CMS were causing inefficiencies for the final user. Brute force attacks compromised FTP and email files. After each application of a security patch, the server had to reboot causing interruption of service. And they were relying on open source tools that had no user interface, which didn’t allow any involvement for the customer.
How Imunify360 eliminated Netsons server security issues
Our web application firewall included full security that integrates completely with cPanel. The Kernel Care feature allowed them to apply patches with rebooting, removing the complication and inconvenience of down time. With help from our real-time malware scanner, files are scanned immediately and cleaned without being removed. And this proactive defense tool has minimal impact on the performance of the server.
“We were looking for a long-term, sustainable solution that allowed us to fix all of our problems – a multi-layered security platform with a wide range of built-in functionalities. We found that with Imunify360. They provided reliable solutions that allowed us to fully integrate with cPanel, and have an excellent support team that gave us explanations and clarifications whenever we needed them.”
Arianna Della Valle
Customer Care Representative at Netsons
We were looking for a long-term, sustainable solution that allowed us to fix all of our problems—a multi‑layered security platform with a wide range of built-in functionalities. We found that with Imunify360.
The results Netsons had after implementing Imunify360
Since installing Imunify360, Netsons has seen increased productivity, as workload for support and system teams has decreased. They’ve been able to cut staff expenses and redirect focus to other projects with fewer resources being dedicated to security. The overall level of security has increased thanks to the firewall, and they are able to detect the most recent attacks, ensuring a constant level of security.
How did Imunify360 help Netsons improve customer satisfaction?
KEY SPEAKERS
Arianna Della Valle
Customer Care Representative at Netsons
Eric Ellis
Technical Account Manager at CloudLinux
Experience the results for yourself.
Try Imunify360 now for free.
Try Imunify360 now for free.